According to Hertzberg, what characteristic is associated with job dissatisfaction?
A. advancement
B. status
C. work itself
D. growth
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Theory Y assumes that people inherently _____________.
A. want to belong more than anything else
B. avoid responsibility and need to be closely controlled
C. want to work and can exercise self-direction
D. work to satisfy hygiene factors
Within Maslow’s hierarchy of needs, the need for belonging is associated with ______________.
A. physiological needs
B. safety needs
C. social needs
D. esteem needs
If Kraft Foods hired a consultant to decrease group friction and enhance cooperative work relationships, this would be an example of managing what change category?
A. technology
B. people
C. competitors
D. structure
Competitive factors or new innovations within an industry often require managers to introduce all of the following except new _____________.
A. equipment
B. tools
C. operating methods
D. employees