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If Kraft Foods hired a consultant to decrease group friction and enhance cooperative work relationships, this would be an example of managing what change category?

A. technology
B. people
C. competitors
D. structure

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Competitive factors or new innovations within an industry often require managers to introduce all of the following except new _____________.

A. equipment
B. tools
C. operating methods
D. employees

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A company that decides to decentralize its sales procedures is managing what change category?

A. technology
B. people
C. competitors
D. structure

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Initiating change involves identifying what organizational areas might need to be changed and _____________.

A. discussing it with the board of directors
B. hiring a consultant to confirm that the change is needed
C. forming a committee to determine that the need for change is real
D. putting the change process in motion

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The ______________ is consistent with uncertain and dynamic environments.

A. calm waters metaphor
B. white-water rapids metaphor
C. contemporary metaphor
D. continuous metaphor

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If Kraft Foods hired a consultant to decrease group friction and enhance cooperative work relationships, this would be an example of managing what change category?

A. technology B. people C. competitors D. structure

Competitive factors or new innovations within an industry often require managers to introduce all of the following except new _____________.

A company that decides to decentralize its sales procedures is managing what change category?

Initiating change involves identifying what organizational areas might need to be changed and _____________.

The ______________ is consistent with uncertain and dynamic environments.

A. technology
B. people
C. competitors
D. structure