Within Maslow’s hierarchy of needs, the need for belonging is associated with ______________.
A. physiological needs
B. safety needs
C. social needs
D. esteem needs
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If Kraft Foods hired a consultant to decrease group friction and enhance cooperative work relationships, this would be an example of managing what change category?
A. technology
B. people
C. competitors
D. structure
Competitive factors or new innovations within an industry often require managers to introduce all of the following except new _____________.
A. equipment
B. tools
C. operating methods
D. employees
A company that decides to decentralize its sales procedures is managing what change category?
A. technology
B. people
C. competitors
D. structure
Initiating change involves identifying what organizational areas might need to be changed and _____________.
A. discussing it with the board of directors
B. hiring a consultant to confirm that the change is needed
C. forming a committee to determine that the need for change is real
D. putting the change process in motion