According to McClelland, the need to make others behave in a way they wouldn’t have behaved otherwise is which of the following work motives?
A. need for achievement
B. need for power
C. need for affiliation
D. need for motivation
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According to Hertzberg, what characteristic is associated with job dissatisfaction?
A. advancement
B. status
C. work itself
D. growth
Theory Y assumes that people inherently _____________.
A. want to belong more than anything else
B. avoid responsibility and need to be closely controlled
C. want to work and can exercise self-direction
D. work to satisfy hygiene factors
Within Maslow’s hierarchy of needs, the need for belonging is associated with ______________.
A. physiological needs
B. safety needs
C. social needs
D. esteem needs
If Kraft Foods hired a consultant to decrease group friction and enhance cooperative work relationships, this would be an example of managing what change category?
A. technology
B. people
C. competitors
D. structure