题目内容

Highly masculine cultures emphasize __.

A. Money
B. Possessions
C. Quality of life
D. Leisure

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During meet and greet, it is important to be part of the conversation.

A. True
B. False

People speak the same language, therefore, there is no misunderstanding among them.

A. True
B. False

Why is the LAST approach important in accommodation services?

A. Customer satisfaction
B. Customer loyalty
C. Build a postive image
D. Spread a positive word of mouth

Trade exhibitions are attended primarily by __ and can be opened to the public at specific times.

A. Trade visitors
B. Public visitors
C. Tourists
D. Residents

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