People speak the same language, therefore, there is no misunderstanding among them.
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Why is the LAST approach important in accommodation services?
A. Customer satisfaction
B. Customer loyalty
C. Build a postive image
D. Spread a positive word of mouth
Trade exhibitions are attended primarily by __ and can be opened to the public at specific times.
A. Trade visitors
B. Public visitors
C. Tourists
D. Residents
How are travel agents play a vital role?
A. Trip planning
Booking flights/ cruises/hotels
C. Knowledge about better product
D. Knowledge about packages
How can we make a positive first impression of accommodation services?
A. Staff behavior
B. Dressing code
C. Food quality
D. Room service
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