题目内容

This is a fifteen percent _______________. It includes tax and service fee.

A. tax charge
B. service charge
C. extra charge
D. surcharge

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Oh, my sincere apologies Sir. I will fix this right away and it will be ________________.

A. on the bill
B. on me
C. on the house
D. on house

Which of the following ways can be used for addressing problems?

A. I’ll bring it right away, madam.
B. I’ll go and change it.
C. I’ll go and change it.
D. I’ll bring you a new one.

Question =What are the Butler duties? Answer = Anything and Everything Concerning Guests.

There is a computerized wake-up service at the hotel. Please dial 5 first and then the time. That is to say, dial 5 and then 0700 for the time. There must be five digits finally.