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Question =What are the Butler duties? Answer = Anything and Everything Concerning Guests.

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There is a computerized wake-up service at the hotel. Please dial 5 first and then the time. That is to say, dial 5 and then 0700 for the time. There must be five digits finally.

2. Which of the expressions are for comforting the guest when she/he is ill?

Are you feeling better?
B. Everything will be fine.
C. I will accompany you to the hospital. Please calm down.
D. I am so sorry.

After calculating the total amount. The hotel clerk would tell the guest how much money he or she can get after exchanging. He/she can say:

A. That’s a total of ¥3602.5.
B. That makes a total of ¥3602.5.
C. It's a total of ¥3602.5.
D. That makes a totally of ¥3602.5.

What sentence patterns can be use when you want to recommend something tothe guest?

A. I am sure you’d …
B. You could
C. Why don’t you
D. How about…

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