Which of the following ways can be used for addressing problems?
A. I’ll bring it right away, madam.
B. I’ll go and change it.
C. I’ll go and change it.
D. I’ll bring you a new one.
查看答案
Question =What are the Butler duties? Answer = Anything and Everything Concerning Guests.
There is a computerized wake-up service at the hotel. Please dial 5 first and then the time. That is to say, dial 5 and then 0700 for the time. There must be five digits finally.
2. Which of the expressions are for comforting the guest when she/he is ill?
Are you feeling better?
B. Everything will be fine.
C. I will accompany you to the hospital. Please calm down.
D. I am so sorry.
After calculating the total amount. The hotel clerk would tell the guest how much money he or she can get after exchanging. He/she can say:
A. That’s a total of ¥3602.5.
B. That makes a total of ¥3602.5.
C. It's a total of ¥3602.5.
D. That makes a totally of ¥3602.5.