Oh, my sincere apologies Sir. I will fix this right away and it will be ________________.
A. on the bill
B. on me
C. on the house
D. on house
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Which of the following ways can be used for addressing problems?
A. I’ll bring it right away, madam.
B. I’ll go and change it.
C. I’ll go and change it.
D. I’ll bring you a new one.
Question =What are the Butler duties? Answer = Anything and Everything Concerning Guests.
There is a computerized wake-up service at the hotel. Please dial 5 first and then the time. That is to say, dial 5 and then 0700 for the time. There must be five digits finally.
2. Which of the expressions are for comforting the guest when she/he is ill?
Are you feeling better?
B. Everything will be fine.
C. I will accompany you to the hospital. Please calm down.
D. I am so sorry.