Which of the following represents the relationship between organizational culture and change?
A. Culture and change are naturally compatible.
B. Culture tends to be very resistant to change.
Culture can change in months but not weeks.
D. Culture can never be purposely changed.
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______________ is using direct threats or force on those who resist change.
A. Negotiation
B. Coercion
Cooptation
D. Education and communication
An individual is likely to resist change because of all of the following reasons except _____________.
A. uncertainty
B. increased productivity
C. concern over personal loss
D. belief that the change is not in the organization’s best interest
Techniques to change people and the quality of interpersonal work relationships are termed _______________.
A. operations
B. organizational development
C. downsizing
D. robotics
Managers’ options for change essentially fall into what three categories?
A. environment, technology, and mission
B. structure, technology, and people
C. mission, structure, and people
D. mission, environment, and process
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