题目内容

A company that decides to decentralize its sales procedures is managing what change category?

A. technology
B. people
C. competitors
D. structure

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Initiating change involves identifying what organizational areas might need to be changed and _____________.

A. discussing it with the board of directors
B. hiring a consultant to confirm that the change is needed
C. forming a committee to determine that the need for change is real
D. putting the change process in motion

The ______________ is consistent with uncertain and dynamic environments.

A. calm waters metaphor
B. white-water rapids metaphor
C. contemporary metaphor
D. continuous metaphor

According to Kurt Lewin, which of the following is not a stage in the change process?

A. unfreezing
B. changing
C. refreezing
D. restraining

In what type of organizational structure is empowerment most crucial?

A. bureaucratic
B. simple
C. functional
D. team

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