题目内容

Which one of the following is needed for a good listener?

Attentiveness
B. Responsiveness
C. Effectiveness
D. All of the above

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Which of the following is improper for an effective listener?

A. What the patient said is useless
B. Accept what the patient said
C. Understand what the patient said
D. Record accurately what the patient said

Which one of the following is not a responsive listener?

A. “En. I understand what you said”
B. “You, stop saying!”
C. “Look, this is how I understand it, do you agree with me?”
D. “Can you talk about this in more details?”

Be a listener, you only need to hear the patient speak of his or her disease.

In the process of doctor-patient communication, it is important to use body language properly.

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