Be a listener, you only need to hear the patient speak of his or her disease.
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In the process of doctor-patient communication, it is important to use body language properly.
During doctor-patient communication, which one of the following body language is improper?
A. Nodding to express understanding and agreement
B. Smiling when telling the patient about his or her critical conditions
C. Maintaining eye contact with the patient
D. Keep an arm’s distance when communicating with a patient
Which one of the following is suitable for having an eye contact with a patient?
A. Stare him or her in the eyes
B. Look sideways at the patient
C. Vision drifting around over the patient’s face
D. Train your vision on lower part of the patient’s face
which one of the following is improper when having body contact with a patient?
A. Patting him or her gently in the back when the patient is vomiting
B. Helping the patient with limited physical mobility to get off he bed
C. Putting hands on the patient’s waist
D. Shaking hands with the patient when saying goodbye
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