Which of the following is improper for an effective listener?
A. What the patient said is useless
B. Accept what the patient said
C. Understand what the patient said
D. Record accurately what the patient said
查看答案
Which one of the following is not a responsive listener?
A. “En. I understand what you said”
B. “You, stop saying!”
C. “Look, this is how I understand it, do you agree with me?”
D. “Can you talk about this in more details?”
Be a listener, you only need to hear the patient speak of his or her disease.
In the process of doctor-patient communication, it is important to use body language properly.
During doctor-patient communication, which one of the following body language is improper?
A. Nodding to express understanding and agreement
B. Smiling when telling the patient about his or her critical conditions
C. Maintaining eye contact with the patient
D. Keep an arm’s distance when communicating with a patient
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