What drawback of a strong organizational culture should a manager consider when completing the strategic management process?
A. It can be more difficult to change.
B. Employees have less understanding of the planning process.
C. Employee attitudes tend to be strong, but their organizational values are weak.
D. It cancels out any organizational distinctive competency.
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What are an organization’s financial, physical, human, and intangible assets that are used to develop, manufacture, and deliver products or services to its customers?
A. its resources
B. its capabilities
C. its opportunities
D. its core competencies
Selecting an alternative in the decision-making process is accomplished by __________________.
A. choosing the alternative with the highest score
B. choosing the one you like best
C. selecting the alternative that has the lowest price
D. selecting the alternative that is the most reliable
Which of the following is not an internal force of change?
A. technology
B. strategy
C. workforce
D. employee attitudes
What are the decisions and actions that determine long-run performance of an organization?
A. strategies
B. missions
C. goals
D. opportunities
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