In organizations, people who act as catalysts and assume the responsibility for managing the change process are called ______________.
A. change masters
B. change agents
C. operations managers
D. charismatic leaders
查看答案
Lewin’s theory is consistent with which view of organizational change?
A. continuous
B. contemporary
C. Mayo’s
D. “calm waters”
What is the tendency for decision makers to falsely believe that they would have accurately predicted the outcome of an event once that outcome is actually known?
A. the hindsight bias
B. the sunk costs error
C. the randomness bias
D. the selective perception bias
Nonprogrammed decisions are best described as ________________.
A. recurring, but difficult to make
B. unique and nonrecurring
C. very similar to problems in other areas of the organization
D. requiring more aggressive action on the decision maker’s thought processes
Intuitive decision making is _______________.
A. not utilized in organizations
B. a conscious process based on accumulated judgment
C. important in supporting escalation of commitment
D. making decisions based on experience, feelings, and accumulated judgment
微信支付 
支付宝支付