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As mass markets have fragmented, marketers have shifted away from mass marketing.

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Direct marketing includes catalogs, direct-response TV, kiosks, the Internet, and mobile marketing.

Disintermediation occurs when radically new types of channel intermediaries displace traditional ones.

In a vertical marketing system, two or more companies at one level join together to take advantage of a new marketing opportunity.

A non-corporate VMS integrates successive stages of production and distribution under single ownership.

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