23. A structure that is high in specialization, formalization, and centralization is a(n)
A. mechanistic organization.
B. strategic organization.
C. organic organization.
D. matrix organization.
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22. If management wants to prevent problems, they should focus on _____ controls.
A. feedforward
B. concurrent
C. budgetary
D. feedback
21. Effective team leaders today can best be described by which of the following terms?
A coach and facilitator
B. The boss
C. team leader
D. Dictatorial
20. A leader who tends to centralize authority, dictate work methods, and make unilateral decisions is a(n) _____ leader
A. autocratic
B. laissez-fair
C. democratic
D. consultative
19. Who determines employee goals in MBO?
A. managers and employees
B. employees
C. managers
D. managers and the CEO