题目内容

21. Effective team leaders today can best be described by which of the following terms?

A coach and facilitator
B. The boss
C. team leader
D. Dictatorial

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20. A leader who tends to centralize authority, dictate work methods, and make unilateral decisions is a(n) _____ leader

A. autocratic
B. laissez-fair
C. democratic
D. consultative

19. Who determines employee goals in MBO?

A. managers and employees
B. employees
C. managers
D. managers and the CEO

18. A person who is looking for affection (love), belongingness, acceptance, and friendship is at which need level, according to Maslow?

A. Social needs
B. Physiological needs
C. Safety needs
D. Esteem needs

17. Plans that apply to the entire organization, establish the organization's overall objectives, and seek to position the organization in terms of its environment are called _____ plans.

A. strategic
B. operational
C. tactical
D. single-use