题目内容

What are classifications of western breakfast?

American breakfast
B. English breakfast
Continental breakfast
D. Above of all

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All the passengers must participate in this drill,even aboard a short international voyage.

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Standard room is the stateroom on cruise.

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What should you do first when a passenger complains about a lost item?

A. Inquiring:the features,time and place
B. Contacting and Looking for
C. Filling in the Lost Property Report
D. Helping the passenger to claim the lost items

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You can use following to ask what the customer wants and give your recommendations:

A. You are welcome.
B. You've made a great / good choice.
C. What style do you prefer?
D. Have a good day.

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What are classifications of western breakfast?

American breakfast B. English breakfast Continental breakfast D. Above of all

All the passengers must participate in this drill,even aboard a short international voyage.

Standard room is the stateroom on cruise.

What should you do first when a passenger complains about a lost item?

You can use following to ask what the customer wants and give your recommendations:

American breakfast
B. English breakfast
Continental breakfast
D. Above of all