题目内容

Why do they need more company catalogues?

A. To use them at the conference
B. To distribute them to the candidates
C. To send them to the branch office
D. To send them to their customers

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What does the man think might be a good idea?

A. To merge with Robson Inc.
B. To let other employees know about the company' s plan
C. To sign the contract by the end of next month
D. To sue the company

W: Well, I used it this morning and then Mark needed it. He might have it in the conference room.
M: That' s good to know. I need it for my presentation to the stockholders at 3. Do you think he' II be finished by then?
W: I think so. His meeting started two hours ago and it will be finished any minute. I'll have him bring that to your office when he's done.
What is Mark using that the man needs?

A present
B. A marker
C. The conference room
D. The equipment

How much do you have to pay in the first year?

A. One cent
B. Nothing
C. 60% of the purchase
D. Three dollars

What should the caller do if he or she has experienced poor service?

A. Press 5 or wait
B. Talk about a customer service advisor
C. Press 4
D. Change the timetable

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