题目内容

What should the caller do if he or she has experienced poor service？

A. Press 5 or wait
B. Talk about a customer service advisor
C. Press 4
D. Change the timetable

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听力原文：M: I would like to make a reservation for a flight to Las Vegas for March 8th.
W: Sorry, but all flights to Las Vegas are fully booked on March 8th. Actually, our flights to Las Vegas are all booked up through May 12th. It' s the spring break season, you know. There are some business class seats available for the morning of March 9th.
M: That' s too bad. Could you put my name on the waiting list on both March 8th and 9th？ I have to attend a conference in the afternoon of March 9th. By the way, how much is the business class？
W: $320 dollars, sir. It' s twice as expensive as an economy seat.
When was the man originally planning to leave for Las Vegas？

A. On March 8th
B. On March 9th
C. On March 10th
D. On March 12th

When will the woman go to the clinic？

A. July 16th
B. July 18th
C. July 20th
D. July 21 st

What does Peter say about the people in Florence？

A. They are very kind.
B. They are very easygoing.
C. They often speak more than one language.
D. They always eat pastas.

W: No problem, Jerry. What time should I pick you up？
M: Let' s see. I should be home by 6: 00, but I need some time to get ready. So how about a quarter to seven？
W: Well, I won't make it then. I have to prepare dinner for my son. I'll be there at 7:30.
Where is the man' s car？

A. In a parking area
B. In a repair shop
C. At Lucy' s house
D. At the man' s house