题目内容
W: Well, I used it this morning and then Mark needed it. He might have it in the conference room.
M: That' s good to know. I need it for my presentation to the stockholders at 3. Do you think he' II be finished by then？
W: I think so. His meeting started two hours ago and it will be finished any minute. I'll have him bring that to your office when he's done.
What is Mark using that the man needs？
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How much do you have to pay in the first year？
What should the caller do if he or she has experienced poor service？
听力原文：M: I would like to make a reservation for a flight to Las Vegas for March 8th.
W: Sorry, but all flights to Las Vegas are fully booked on March 8th. Actually, our flights to Las Vegas are all booked up through May 12th. It' s the spring break season, you know. There are some business class seats available for the morning of March 9th.
M: That' s too bad. Could you put my name on the waiting list on both March 8th and 9th？ I have to attend a conference in the afternoon of March 9th. By the way, how much is the business class？
W: $320 dollars, sir. It' s twice as expensive as an economy seat.
When was the man originally planning to leave for Las Vegas？
When will the woman go to the clinic？
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