Explain enterprise resource planning systems.

Which of the following is a core activity according to the value chain model?

A. firm infrastructure
B. customer service
C. human resources
D. procurement

According to the value chain model, which of the following is a support activity?

A. technology development
B. marketing and sales
C. inbound logistics
D. operations and manufacturing

The processes associated with selling a product or serviceare referred to as ______________.

A. make-to-order processes
B. make-to-stock processes
C. procure-to-pay processes
D. order-to-cash processes

An enterprise system that has not been customized iscommonly referred to as ______________.

A. a vanilla version
B. a root version
C. a core version
D. none of the above

______________ are information systems that allow companies to integrate information and support perations on a company-wide basis.

A. Customer relationship management systems
B. Enterprise systems
C. Wide area networks
D. Interorganizational systems

All of the following are true about legacy systems except ______________.

A. they are standalone systems
B. they are older software systems
C. they are ERP systems
D. they may be difficult to integrate into other systems