题目内容

Which of the following is a personal factor that influences a consumer's buying behaviour?

A. Life-cycle stage
B. Motivation
C. Status
D. Family

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______ means how consumer process information to choose among alternative brands.

A. Need recognition
B. Information search
C. Alternative evaluation
D. Purchase decision

Marketing can be defined as the ________ by which businesses create value for customers and build strong relationships to capture value from customers in return.

A. result
B. process
C. stage
D. point

The goal of marketing is to create value for customers in order to ____ value (in monetary terms) from customers in return.

A. keep
B. capture
C. take
D. move

Answer the following questions (简答题)What are the differences among needs, wants and demands?

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