回答56-60题：Dear Manager,I am writing to you to complain about the service in your hotel. I had a terrible stay in room 2532 of OrangeHotel from the 16th to the 19th in March 2009 when I came to Beijing on business.Firstly, the air conditioner in my room could not operate properly. I asked your front house manager for help and she told me she would send someone to my room to check it immediately. No one came. As a result,I was very cold every time I was in the room.Secondly, I found the bathroom was dirty and the hot water was always warm.Thirdly, the noise at night was extremely loud and I found it difficult to sleep. I hope you will give immediate attention to the service in your hotel.Yours faithfully,John Smith What does the author hope the manager doHe hopes the manager will give immediate attention to__________ in the hotel.