在行政组织的物质条件中,物资设备不包括______
A. 房产
B. 设备
C. 办公用品
D. 图表
在利益、目标都一致的条件下,对采取何种方法实现目标达不成一致而导致的摩擦是______
A. 利益摩擦
B. 目标摩擦
C. 方法摩擦
D. 对抗性摩擦
“工欲善其事,必先利其器”表明物资设备制约行政组织的______
A. 生存及适应
B. 结构及功能
C. 活动及效率
D. 稳定及发展
回答56-60题:Dear Manager,I am writing to you to complain about the service in your hotel. I had a terrible stay in room 2532 of OrangeHotel from the 16th to the 19th in March 2009 when I came to Beijing on business.Firstly, the air conditioner in my room could not operate properly. I asked your front house manager for help and she told me she would send someone to my room to check it immediately. No one came. As a result,I was very cold every time I was in the room.Secondly, I found the bathroom was dirty and the hot water was always warm.Thirdly, the noise at night was extremely loud and I found it difficult to sleep. I hope you will give immediate attention to the service in your hotel.Yours faithfully,John Smith What’ s the name of the hotel__________________________