题目内容

过程能力又称______ ,反映质量或工序运行状态的稳定程度。

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过程中的异常波动是由某种特定原因引起的,例如、等都可导致异常波动。

Confirm the problem is high priority and will have a high impact.Having established the existence of a process issue, the team must create a ProblemStatement. The Problem Statement includes: : How big is the problem? This can consist of the percentage of the timethere are errors, the number of late orders per month, etc. Be specific to put datainto perspective. Specific data may not be available right away, so the team can fillin the blanks later during the Measure Phase. : What is the pain felt by the business or why should anyone careabout the solving this issue? Will solving the problem result in greater revenue orcost savings?__ : What department or what units are involved?

Define your customer and their ______

Define the process by developing ______