题目内容
As some of emergency patients are critical and quite risky, even timely treatment cannot avoid occurrence of serious consequence.
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The entire process of diagnosis and treatment at an outpatient clinic involves multiple links such as medical staff guiding patients in getting medical service, medical staff conducting pre-examination of patients, medical staff forwarding patients to relevant doctors, patients registering at the hospital, patients waiting to see doctors, doctors conducting examinations of patients, doctors giving treatment to patients and patients getting medicine.
When speaking about the patient’s state of illness, the doctor should keep a sense of propriety and leave room for manoeuvre. In particular, the doctor should not speak decisively on the state of illness. Otherwise, in case of an emergency, the patient and his or her family members would be caught unprepared, which is likely to lead to a dispute.
Body language is a form of communication between outpatient doctors and patients. Doctors should appropriately use body language at proper occasions without exaggerating movements.
Which of the following are the characteristics of the works at an outpatient clinic?
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