Body language is a form of communication between outpatient doctors and patients. Doctors should appropriately use body language at proper occasions without exaggerating movements.
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Which of the following are the characteristics of the works at an outpatient clinic?
A. Heavy workload of diagnosis and treatment against tight deadlines
B. Incoherent and risky process of diagnosing and treating patients
C. Strong connection between different links of giving medical treatment
D. Unprofessional and unsystematic diagnosis and treatment
The principles that should be observed during the communication between clinical doctors and patients
A. The principle of maintaining sincerity and empathy
B. The principle of maintaining appropriateness and keeping distance
C. The principle of exercising restraint and keeping silence
D. The principle of leaving room for manoeuvre and addressing different listeners in different ways
The characteristics of outpatients are
A. different identities
B. seek medical treatment randomly
C. contract diseases of various kinds and at different stages
D. have different attitudes towards medical services
Patients have different occupations and social background, yet they have same requirements for and same attitude towards medical treatment
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