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Relationships have costs and benefits.( )

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Give the person a compliment if you like something about them will help you to start a good conversation.( )

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Poor conflict management and poor communication skills include________ .

A. willing to apologize
B. trying to find a middle ground.
C. standing on others’ shoes
D. communicating contempt.

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In order to start a good conversation, we need to _____.

A. make eye contact before you approach.
B. ask YES-NO questions to learn more about the person.
C. speak in a very loud voice to attract people.
D. ask questions related to the political climate.

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Which of the following is NOT the reason why we need to communicate and build relationship with others?

A. Need for inclusion.
B. Need for control.
C. Need to make money.
D. Need for affection.

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