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When a consumer finds that an item she or he bought is faulty or in some other way does not meet the standard of the manufacturer’s claim for it, the first step is to present the warranty, or any other records which might help, at the store of purchase. In most cases, this action will produce results. However, if it does not, there are various means the consumers may use to gain satisfaction.A simple and common method used by many consumers is to complain directly to the store manager. In general, the "higher up" the consumer takes his or her complaint, the faster he or she can expect it to be settled. In such a case, it is usually settled in the consumer’s favor, assuming he or she has a just claim.Consumers should complain in person whenever possible, but if they can not get to the place of purchase, it is acceptable to phone or write the complaint in a letter.Complaining is usually most effective when it is done politely but firmly, and especially when the consumer can demonstrate what is wrong with the item in question. If this cannot be done, the consumer will succeed best by presenting specific information as to what is wrong, rather than by making general statements. For example, "The left speaker does not work at all and the sound coming out of the right one is unclear" is better than "this stereo does not work".The store manager may advise the consumer to write to the manufacturer. If so, the consumer should do this, stating the complaint as politely and as firmly as possible. But if a polite complaint does not achieve the desired result, the consumer can go a step further. She or he can threaten to take the seller to court or report the seller to a private or public organization responsible for protecting consumers’ rights. What does the talk tell us().
Birds that are literally half-asleep—with one brain hemisphere alert and the other sleeping—control which side of the brain remains awake, according to a new study of sleeping ducks.Earlier studies have documented half-brain sleep in a wide range of birds. The brain hemispheres take turns sinking into the sleep stage characterized by slow brain waves. The eye controlled by the sleeping hemisphere keeps shut, while the wakeful hemisphere’s eye stays open and alert. Birds also can sleep with both hemispheres resting at once.Decades of studies of bird flocks led researchers to predict extra alertness in the more vulnerable, end-of-the-row sleepers. Sure enough, the end birds tended to watch carefully on the side away from their companions. Ducks in the inner spots showed no preference for gaze direction.Also, birds dozing at the end of the line resorted to single-hemisphere sleep, rather than total relaxation, more often than inner ducks did. Rotating 16 birds through the positions in a four-duck row, the researchers found outer birds half-asleep during some 32% of dozing time versus about 12% for birds in internal spots."We believe this is the first evidence for an animal behaviorally controlling sleep and wakefulness simultaneously in different regions of the brain," the researchers say.The results provide the best evidence for a long-standing supposition that single-hemisphere sleep evolved as creatures scanned for enemies. The preference for opening an eye on the lookout side could be widespread, he predicts. He’s seen it in a pair of birds dozing side-by-side in the zoo and in a single pet bird sleeping by a mirror. The mirror-side eye closed as if the reflection were a companion and the other eye stayed open.Useful as half-sleeping might be, it’s only been found in birds and such water mammals as dolphins, whales, and seals. Perhaps keeping one side of the brain awake allows a sleeping animal to surface occasionally to avoid drowning.Studies of birds may offer unique insights into sleep. Jerome M. Siegel of the UCLA says he wonders if birds’ half-brain sleep "is just the tip of the iceberg". He speculates that more examples may turn up when we take a closer look at other species. A new study on birds’ sleep has revealed that ().
Birds that are literally half-asleep—with one brain hemisphere alert and the other sleeping—control which side of the brain remains awake, according to a new study of sleeping ducks.Earlier studies have documented half-brain sleep in a wide range of birds. The brain hemispheres take turns sinking into the sleep stage characterized by slow brain waves. The eye controlled by the sleeping hemisphere keeps shut, while the wakeful hemisphere’s eye stays open and alert. Birds also can sleep with both hemispheres resting at once.Decades of studies of bird flocks led researchers to predict extra alertness in the more vulnerable, end-of-the-row sleepers. Sure enough, the end birds tended to watch carefully on the side away from their companions. Ducks in the inner spots showed no preference for gaze direction.Also, birds dozing at the end of the line resorted to single-hemisphere sleep, rather than total relaxation, more often than inner ducks did. Rotating 16 birds through the positions in a four-duck row, the researchers found outer birds half-asleep during some 32% of dozing time versus about 12% for birds in internal spots."We believe this is the first evidence for an animal behaviorally controlling sleep and wakefulness simultaneously in different regions of the brain," the researchers say.The results provide the best evidence for a long-standing supposition that single-hemisphere sleep evolved as creatures scanned for enemies. The preference for opening an eye on the lookout side could be widespread, he predicts. He’s seen it in a pair of birds dozing side-by-side in the zoo and in a single pet bird sleeping by a mirror. The mirror-side eye closed as if the reflection were a companion and the other eye stayed open.Useful as half-sleeping might be, it’s only been found in birds and such water mammals as dolphins, whales, and seals. Perhaps keeping one side of the brain awake allows a sleeping animal to surface occasionally to avoid drowning.Studies of birds may offer unique insights into sleep. Jerome M. Siegel of the UCLA says he wonders if birds’ half-brain sleep "is just the tip of the iceberg". He speculates that more examples may turn up when we take a closer look at other species. According to the passage, birds often half sleep because ().
When a consumer finds that an item she or he bought is faulty or in some other way does not meet the standard of the manufacturer’s claim for it, the first step is to present the warranty, or any other records which might help, at the store of purchase. In most cases, this action will produce results. However, if it does not, there are various means the consumers may use to gain satisfaction.A simple and common method used by many consumers is to complain directly to the store manager. In general, the "higher up" the consumer takes his or her complaint, the faster he or she can expect it to be settled. In such a case, it is usually settled in the consumer’s favor, assuming he or she has a just claim.Consumers should complain in person whenever possible, but if they can not get to the place of purchase, it is acceptable to phone or write the complaint in a letter.Complaining is usually most effective when it is done politely but firmly, and especially when the consumer can demonstrate what is wrong with the item in question. If this cannot be done, the consumer will succeed best by presenting specific information as to what is wrong, rather than by making general statements. For example, "The left speaker does not work at all and the sound coming out of the right one is unclear" is better than "this stereo does not work".The store manager may advise the consumer to write to the manufacturer. If so, the consumer should do this, stating the complaint as politely and as firmly as possible. But if a polite complaint does not achieve the desired result, the consumer can go a step further. She or he can threaten to take the seller to court or report the seller to a private or public organization responsible for protecting consumers’ rights. If a consumer wants a quick settlement of his problem, whom is it better to complain to().
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