Which of the following ways of communication with a patient with anxiety and depression is appropriate?
A. The results of your present examinations are normal, so don’t worry about non-existing illness
B. The results of your present examinations are normal, but your discomfort exists
C. The results of your present examinations are normal, but you are hyper-nervous
D. The results of your present examinations are normal, but you overemphasize yourself
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The following manifestations maybe those of a patient with anxiety and depression except for
A. Seek medical treatment because of severe stomach pain
Be always worried about suffering from cancer
Cannot concentrate attention
D. Have physical examinations conducted repeatedly
Which of the following items is not included in the correct procedure of handling a medical dispute
A. Evade the question raised by the patient’s family
B. Make careful investigation and analysis
C. Engage the legal adviser of the hospital to make assessment
D. Conduct an appraisal of medical error
The process of handling a medical dispute is in essence a process of determining whether the hospital and medical workers are legally accountable or not.
Effective doctor-patient communication can resolve medical dispute.