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The process of handling a medical dispute is in essence a process of determining whether the hospital and medical workers are legally accountable or not.

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Effective doctor-patient communication can resolve medical dispute.

When the patient’s family refuses to pay medical expenses on the ground that the sudden change in the patient’s state of illness is the result of a medical accident, the doctor should

A. Refuse to give treatment
B. Report the circumstance to the relevant department of the hospital, while ensuring the implementation of basic medical treatment plan
Continue to give treatment
D. Leave the patient untreated

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Where the patient’s family does not collaborate in emergency rescue of the patient, the doctor should correctly handle the situation except for

A. Submit a report level by level
B. Conduct effective doctor-patient communication
C. Improve medical treatment plan
D. Put no signature to the treatment document

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In developing the culture about patient’s safety, medical workers should not be punished.

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