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Questions 178-180 refer to the following announcement. TWO TYPES OF TRAINING There are two common forms of employee training-on-the-job training and off-the-job training. On-the-job training is the most widely used and least expensive form of training. It consists of an employee learning from a supervisor or co-worker how to do the job. On-the-job training could be described as an apprenticeship. It is efficient because it is done at the workplace while the employee is fulfilling work duties. As time goes by, the employee becomes more and more skilled at the job and eventually can train other employees in turn. Off-the-job training is the most expensive form of training. It consists of an employee being sent away from the workplace to a training program where training is provided. It is less efficient because it requires the employee to take time away from work duties. In addition, depending on where the training site is located, travel and accommodation expenses may be incurred. And of course, fees must be paid to the person or organization providing the training. When deciding which form of training to provide, an employer must consider such things as the availability of staff with necessary skills and time to provide on-the-job training and the types of off-site training available, in addition to the expense. It may well be decided that off-the-job training is worth the cost. While the requirements are different for on-the-job training as compared to off-the-job training, the purpose of both types is the same-to improve employee efficiency and productivity. According to the passage, what is the purpose of training
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Questions 181-185 refer to the following e-mail and directory. From: Hussein, in Gitai To: Montgomery Subject: Errands for Monday Olga I am out sick today, so there are several errands I’ll need you to do for me. I have outlined them below. Please call me at home if this message is not clear. There are several things to deliver to other floors in the library. All of these items are on my desk, and they must be delivered today. Take the DVDs to Marjorie. At the same time, you can take the black umbrella to the Lost and Found since it’s on the same floor. Also, there are some books in Arabic. They go to Level 2. Deliver the biography on Anwar Sadat to Level 3. I was scheduled to give two presentations today. The first one is a workshop in Room C. Please put a sign on the door saying, "Today’s workshop is canceled." I am also scheduled to read a book to the children. Please go to Children’s Services and let Adishree know that I can’t do it. Because you are a new employee, I have attached a copy of the library directory to help you find your way around. Thank you again. I hope to recover quickly and see you at work tomorrow. Hussein DirectoryAudiovisual(DVDs，Videos)Level 1BiographyLevel 3Children’s ServicesLevel 5FictionLevel 3Information DeskLevel 1International LanguagesLevel 3Lost and Found ItemsLevel 1Music Research CollectionsLevel 6Political ScienceLevel 2Research Collection，A-MLevel 6Research Collection，N-ZLevel 6Security DeskLevel 1TelephonesLevel 1Workshop RoomsLevel 4 Why does Olga need a library directory
Questions 196-200 refer to the following agenda and fax. Central Engineering Company Board of Directors Meeting Wednesday, November 15, 20 8:30 A.M.-11:30 A.M. Place: Suite 10 AGENDA 1. Hiring challenges Jorgen Spelman 2. Management changes Narelle Dundee 3. Financial report Madeira Jones 4. Technology upgrades Jerry Carver FAX COVER SHEET CENTRAL ENGINEERING COMPANY 294 Green Street Brasilia Brazil Tel: (55) 61 3420 4015 Fax: (55) 61 3420 4017 To: Ruben Baker From: Narelle Dundee Date: November 15, 20 Pages: 1 Ref: Results of the board meeting Message: I hope your business trip is going well. Today’s meeting went well for the most part, even though it began 30 minutes late. Jorgen wasn’t there at the beginning, so I used his time slot to give my report. Jorgen finally arrived at 9:30 and gave his report. The board members were surprised to hear that job applicants complain about our salary offers. Jerry’s report really shocked and upset the board. Fortunately, Madeira’s report had the opposite effect. Everyone was happy to hear about our great profits. The technology upgrades report didn’t go so well. Jerry had to leave the meeting before his report because there was an Internet problem in the Electrical Engineering department. Because of this, the presenter for our third agenda item read Jerry’s report, and it was a bit confusing. She didn’t really know what she was talking about and couldn’t answer questions satisfactorily. We decided to ask Jerry to provide written answers to questions raised by board members during the meeting. Because we started late, we finished a half hour late, but we still had to hurry to finish within the allotted time. We decided to make the next board meeting a half-hour longer to give more time for discussion and questions. What was the topic of the first report given
Questions 181-185 refer to the following e-mail and directory. From: Hussein, in Gitai To: Montgomery Subject: Errands for Monday Olga I am out sick today, so there are several errands I’ll need you to do for me. I have outlined them below. Please call me at home if this message is not clear. There are several things to deliver to other floors in the library. All of these items are on my desk, and they must be delivered today. Take the DVDs to Marjorie. At the same time, you can take the black umbrella to the Lost and Found since it’s on the same floor. Also, there are some books in Arabic. They go to Level 2. Deliver the biography on Anwar Sadat to Level 3. I was scheduled to give two presentations today. The first one is a workshop in Room C. Please put a sign on the door saying, "Today’s workshop is canceled." I am also scheduled to read a book to the children. Please go to Children’s Services and let Adishree know that I can’t do it. Because you are a new employee, I have attached a copy of the library directory to help you find your way around. Thank you again. I hope to recover quickly and see you at work tomorrow. Hussein DirectoryAudiovisual(DVDs，Videos)Level 1BiographyLevel 3Children’s ServicesLevel 5FictionLevel 3Information DeskLevel 1International LanguagesLevel 3Lost and Found ItemsLevel 1Music Research CollectionsLevel 6Political ScienceLevel 2Research Collection，A-MLevel 6Research Collection，N-ZLevel 6Security DeskLevel 1TelephonesLevel 1Workshop RoomsLevel 4 What does Hussein plan to do tomorrow
Questions 186-190 refer to the following two e-mails. From: Christina van Dijk To: Heinz Niebaum Subject: Meeting next week Dear Heinz, I am coming to Germany next Wednesday at 10:00 A.M. I will be at our office in Berlin. I am free on Thursday at 9:00 A.M. to go to Potsdam and meet with you. Are you available then I’d like to talk about ordering computer systems from your company. Our offices in Utrecht and Tillburg are expanding and need to upgrade their technology. I’d also like to meet with a trainer from your company so that we can work out a training package. Also, could you bring a training manual with you Let me know if you need me to bring anything. Also let me know if 9:00 isn’t good for you. Maybe we can work something out later in the day. Christina From: Heinz Niebaum To: Christina van Dijk Subject: Re: Meeting next week Christina, I’m delighted that you’re coming to Germany. It will be very convenient for us to meet because I will actually be in Potsdam from Tuesday through Friday, so we’ll be able to meet at our office there on the day you suggested. The time you suggested is a bit early for me as I will be meeting with our CEO all morning. Are you available to meet at noon Perhaps we could meet during lunch. I will bring the materials that you requested. The odor Eckert, our training supervisor, will join us. It would be helpful if you could bring some of your company’s brochures and a copy of the annual report for us. Thank you. Heinz Why can’t Heinz see Christina at 9:00
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