· Read the text below about supplier.· In most of the lines 41-52, there is one extra word. It is either grammatically incorrect or does not fit in with the meaning of the text. Some. lines, however, are correct.· If a line is correct, write CORRECT.· if there is an extra word in the tine, write the extra word in CAPITAL LETTERS.41. Developments in the "suppliers" environment can have a substantial effect on42. the company’s marketing operations. Marketing managers need to watch at price trends43. of their key outputs. Rising costs of sugar or cocoa may be force Hershey to raise its44. prices or shrink its candy-bar sizes, neither step probably hurting Hershey’s45. sales. Marketing managers are equally concerned with supply availability. In supply46. shortages, labor strikes, and other events can prevent with fulfilling delivery promises47. and lose sales in the short run and damage customer goodwill in the long run.48. Many companies prefer to buy multiple sources to avoid being depending from a49. single supplier who might raise prices or limit supply. Company purchasing agents50. try to build long term on relationships with key suppliers. In times of shortage,51. purchasing agents find that they have to "market" their company to suppliers52. in order to obtain his preferential supplies.
· Read the article below about corporate downsizing.· For each question 31-40, write one word in CAPITAL LETTERS. Crazy Downsizing In recent years corporate downsizing has been on the rise throughout the world. Downsizing is reducing costs by dismissing employees and reassigning their duties to the employees who remain. They usually call it restructuring, rightsizing, reallocating resources, or job separation. They sometimes use dieting metaphors like "trimming the fat" "getting lean and mean," or "shedding weight." Whatever the euphemism, employees affected by these practices know what the words mean to them: (31) . And no "kinder, gentler" words can de much to alleviate the anxiety and distress that come (32) losing a job. In their quest to lower costs to stay competitive, companies often wield the ax with little or no regard for the well-being of the people involved. For example, in the past years AT&T have dismissed thousands of managers and employees through (33) , though many of these people have twenty or more years of loyal employment with the firm. Industry analysts assert that if organizations wish to consider themselves responsible, ethical corporate citizens, they must demonstrate concern for their employees, even when they have to tell them they are (34) longer employed. Organizations concerned about easing their employees’ shock and stress at being laid off can do so (35) careful planning and preparation. Effective, honest and timely communication is always important, but when staff reductions are imminent, it becomes critical. Employees who know what is going on can prepare themselves for the inevitable and are much better able to cope when the ax finally does fall. It is sometimes difficult to determine the right thing to do, but many firms are trying. IBM for instance, offers early retirement. AT&T offers job search help and career counseling to displaced employees. Organizations can also support employees (36) positions have been eliminated by providing retraining or outplacement assistance and a reasonable severance package. Those being laid off are not, (37) , the only ones affected by the downsizing. By addressing the needs and concerns of (38) staff, showing sensitivity to their feeling of loss, and dealing with their anxieties about additional layoffs, an organization increases its chances of retaining their loyalty and trust. Questions about the ethics of downsizing are sure to continue. Do responsible companies lay people off Is it (39) to close factories Must employers guarantee workers jobs for life What are the ethical issues involved when organizations become so downsized they are no longer able to attain their goals (a situation known as "corporate anorexia") What happens, for example, to patients in a hospital that has eliminated so many positions it is no (40) able to provide the necessary level of care If, as most experts agree, downsizing is here to stay, perhaps the real question is not, "Is it ethical to downsize" but "How can companies downsize ethically"