题目内容

It’s rude to mention the date on which the receiver of the letter should provide his or her reply.

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The first word of a complimentary close should be capitalized.

Casual words and slang as well as the light, conversational tone should be avoided in a business letter.

Personal pronouns “I” and “we” have the same meaning when writing a business letter.

Letters are generally divided into business letter and personal letter.