The principles that should be observed during the communication between clinical doctors and patients
A. The principle of maintaining sincerity and empathy
B. The principle of maintaining appropriateness and keeping distance
C. The principle of exercising restraint and keeping silence
D. The principle of leaving room for manoeuvre and addressing different listeners in different ways
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The characteristics of outpatients are
A. different identities
B. seek medical treatment randomly
C. contract diseases of various kinds and at different stages
D. have different attitudes towards medical services
Patients have different occupations and social background, yet they have same requirements for and same attitude towards medical treatment
As a window of the hospital, the outpatient clinic makes the first diagnosis. The clinical doctor is required to be highly capable of making diagnosis and giving treatment. The outpatient service is likely to result in medical dispute.
When a person’s disease involves multiple body organs or presents no clear clinical manifestations, it is necessary to conduct further examination and/or carry out MDT consultation.