Text 1 It is surprising how many expressions that people use every day tame from the card game poker For ex- ample, you hear the expression "ace in the hole" used by many who would never think of going near a poker table. An ace in the hole is any argument, plan or thinking kept hidden until needed, especially when it can turn failure into success. In poker and most card games, the ace is the highest and most valuable card. It is often a winning card. In one kind of poker game, the first card to each player is dealt face down. A player does not show-this card to the other players. The other cards are dealt face up with the players betting money each time they receive another card. No one knows until the end of the game whose hidden card is the winner. Often, the "ace in the hole" wins the game. Smart card players, especially those who play for large amounts of money, closely watch the person who deals the cards. They are watching to make sure he is dealing honestly, that he is not dealing off the bottom of the stack of cards. A dealer who is doing that has "stacked the deck". He has fixed the cards so that he will get higher cards and you will lose. The expression "dealing off the bottom" now means cheating in business, as well as in cards. And when someone tells you that "the cards are stacked" against you, he is saying you do not have a chance to succeed. In a poker game you do not want to let your opponents know if your cards are good or bad. So having a "poker face" is important. A poker face never shows any emotion, never expresses either good or bad feelings. No one can learn, by looking at your face. if your cards are good or bad. People now use "poker face" in everyday speech to describe someone who shows no emotion. Someone who has a "poker face" usually is good at "bluffing". Bluffing is trying to trick a person into believing something about you that is not true. In poker, you bluff when you bet heavily on a poor hand. The idea is to make the other players believe you have strong cards and are sure to win. If they believe you, they are likely to drop out of the game, leaving to you the money they have bet. You can do a better job of bluffing if you "hold your cards close to your vest". You hold your cards close to you so no one else can see what you have. In everyday speech, holding your cards close to your vest means not letting others know what you are doing or thinking. You arc keeping your plans secret. According to the passage, if a person has a poker face. it is easy ______.
A. to cheat him
B. to guess his under thoughts
C. for him to keep secret
D. for him to mislead others
近年来,随着中国经济的发展,社会财富的积累与个人消费能力的提高为休闲旅游提供了条件和便利,旅游休闲活动已深入人们的日常生活。据预测,到2015年,中国将成为世界上第一大旅游接待国、第四大旅游客源国和世界上最大的国内旅游市场。 但在2007年爆发的国际金融危机影响下,中国旅游业发展遇到较大的困难和挑战。作为主要客源国的一些国家,例如俄罗斯、韩国、日本等国股市暴跌,经济放缓,入境旅游受到的冲击尤为明显。中国公民旅游的总体需求也难以避免受到收入预期变化的影响,再加上部分主要目的地国家,例如泰国等局势不稳等因素的影响,消费者的出境游需求在一定程度上受到抑制。旅游者的消费选择将更为严谨,对于产品性价比将更为敏感,对于品质和品牌将更为看重。 另一方面,虽然旅游业面临国际经济衰退的冲击,但也存在着国家实施扩大内需战略,人民币汇率的相对稳定带来间接成本降低,新兴的目的地市场增多等有利因素。2008年,带薪休假制度开始在各地落实,各地政府向民众派发旅游消费券、国家旅游局酝酿出台国民旅游休闲计划等举措,对今后旅游消费人气预计也将产生拉动作用。 由国务院颁布的《旅游公司条例》于2009年5月1日起正式实施,条例一方面降低了公司准入门槛,取消了国内社和国际社的类别划分,对公司进行异地分支机构设立简化了行政程序,另一方面也对公司应承担的责任与义务有了更加严格和明确的规定。新条例的实施将有助于中国公司产业的升级和市场的成熟与规范,对具有专业化、网络化、品牌化优势的大型公司的长期发展构成实质性利好。 甲公司成立于1990年,主要业务为旅游服务业,涉及出境游、入境游和国内游,目前是国内知名的旅游龙头企业。在2009年度公司颁奖盛典上荣获“年度最佳公司”大奖;据某权威机构发布的2009中国最有价值品牌排行榜显示,公司以品牌价值57.08亿元位列该榜单32位。公司还非常重视信息化建设,在国内旅游行业率先全面使用信息系统接受顾客订单并进行相应处理,使公司业务处理速度和效率远高于行业平均水平。2009年,公司主要结算外汇美元、欧元均出现对人民币出现较大幅度贬值,汇率波动对公司入境业务和出境业务的影响相反,公司整体看,旅游业务汇兑损益基本持平,汇率的波动未对公司整体产生影响。 该公司2002年开始进入会展业务,旗下的会展公司自成立以来实现了快速发展,在国内处于明显领先地位,赢得了客户的高度评价,向市场传播了良好品牌形象,巩固了专业领先地位。 随着公司规模越来越大,公司的管理层次明显增加,造成职责不明、扯皮增多。而且随着公司业务量的增多,IT系统需要处理来自各种电子渠道的大量数据,这种复杂性带来的副作用是整个系统出错现象明显,例如价格显示不准确、订单提交缓慢等等,导致了越来越多的交易失败,造成客户流失率呈现明显上升趋势。 此外,作为行业通病,该公司的导游也在开展业务的过程中出现了一些问题,造成顾客投诉,并被某些媒体曝光,使公司的品牌形象受到一定影响。该公司导游人员分为专职导游和社会导游。专职导游是公司的正式员工,他们只带团或既带团又从事公司的经营业务和管理工作,隶属于公司管理;社会导游仅在公司注册,不算作公司的正式员工,这种关系一般被称为“挂靠”。公司在招聘导游员时往往只是对导游员进行一般性的了解,不会对导游员进行人本管理思想的教育。 导游的收入一般由基本工资(底薪)、出团补助和隐性收入三部分构成,公司只负责发给导游较少的基本工资,出团补助则根据导游带团数量决定。对于大多数导游来讲,收入的大头是所谓的“隐性收入”,导致很多导游为了获得更多收入而出现了一些违反职业道德的行为。此外,由于导游员的工作具有很强的独立性,并且其提供导游服务的地点经常远离公司,使公司不能及时发现导游员在旅游接待中存在的有违职业道德的行为。例如,导游员不向公司有关领导请示,擅自改变活动日程;安排旅游者到旅游合同上未包含的景点游览并从旅游者那里临时收费,以便从相应的旅游景点处获取门票折扣,从而导致旅游者的不信任。 请根据以上信息回答以下问题: 针对该公司出现的导游问题,请分析存在的主要原因,并给出解决问题的答案。
Part A You will hear 10 short dialogues. For each dialogue, there is one question and four possible answers. Choose the correct answer--A, B, C or D, and mark it in your test booklet. You will have 15 seconds to answer the question and you will hear each dialogue ONLY ONCE. Now look at question 1. What is the woman’s profession
A. Editor.
B. Journalist.
C. Teacher.
D. Student.
Text 1 It is surprising how many expressions that people use every day tame from the card game poker For ex- ample, you hear the expression "ace in the hole" used by many who would never think of going near a poker table. An ace in the hole is any argument, plan or thinking kept hidden until needed, especially when it can turn failure into success. In poker and most card games, the ace is the highest and most valuable card. It is often a winning card. In one kind of poker game, the first card to each player is dealt face down. A player does not show-this card to the other players. The other cards are dealt face up with the players betting money each time they receive another card. No one knows until the end of the game whose hidden card is the winner. Often, the "ace in the hole" wins the game. Smart card players, especially those who play for large amounts of money, closely watch the person who deals the cards. They are watching to make sure he is dealing honestly, that he is not dealing off the bottom of the stack of cards. A dealer who is doing that has "stacked the deck". He has fixed the cards so that he will get higher cards and you will lose. The expression "dealing off the bottom" now means cheating in business, as well as in cards. And when someone tells you that "the cards are stacked" against you, he is saying you do not have a chance to succeed. In a poker game you do not want to let your opponents know if your cards are good or bad. So having a "poker face" is important. A poker face never shows any emotion, never expresses either good or bad feelings. No one can learn, by looking at your face. if your cards are good or bad. People now use "poker face" in everyday speech to describe someone who shows no emotion. Someone who has a "poker face" usually is good at "bluffing". Bluffing is trying to trick a person into believing something about you that is not true. In poker, you bluff when you bet heavily on a poor hand. The idea is to make the other players believe you have strong cards and are sure to win. If they believe you, they are likely to drop out of the game, leaving to you the money they have bet. You can do a better job of bluffing if you "hold your cards close to your vest". You hold your cards close to you so no one else can see what you have. In everyday speech, holding your cards close to your vest means not letting others know what you are doing or thinking. You arc keeping your plans secret. From the passage, we can infer that this essay comes from a book on ______.
A. introductory etymology
B. general science
C. literature review
D. book review