超星 - Unit 7 language lab - 查题吧

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Work in pairs. Look at the result of an opinion survey and complete the following report orally with your partner in turn.First, (1) .Second, (2) .Third, (3) .Last, (4)__ .I hope this report will be of any help to other related departments. Thank you for your attention.A.almost all the users say they are satisfied with the function of our new productB.we should be proud that a large majority think highly of our after-sales serviceC.it is very urgent for us to improve our battery because nearly two-thirds users find the battery has ordinary performanceD.about 50% of them don’t see our design as very attractive

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Work in pairs. Complete and practice the following conversation with your partner in turn.（从上到下，从左到右填写数字)A: Good afternoon. May I speak to Mr. Lamb?B: . Who is it?A: Mr. Lamb, this is Rachel Flint from Nova After-Sales. You complained about ___ in the morning. ?B: So far, it still refuses to work. And I don’t see any sign of improvement.A:I’m terribly sorry for the inconvenience._.B: Do I have to pay for the technician’s service?A: Since you are still under warranty, .B: OK. I am glad to hear that.A: If there is anything wrong, ______.B: Thanks. I will.1.the repair service is free of charge2. Is it working now3.This is he4. a broken washing machine5. please give us a call6. We will send a technician to repair it immediately

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