题目内容

Questions 31-35
Complete the following sentences using NO MORE THAN THREE WORDS from the text.
The aim of the Kyoto agreement is to reduce ______.

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结合案例分析采取特许经营方式的好处。

下列属于人格基本特点的是()
A 独特性
B 稳定性
C 整体性
D社会性

Directions: For this part, you are allowed 30 minutes to write a complaint letter to the customer service department of the company's head office. You bought a laptop a few days ago from a big computer chain store, but the laptop stopped working. When you took it back to the store, they refused to deal with the problem. You should write at least 150 words following the outline given below.
1. 计算机出现了什么问题。
2．与店方交涉的经过。
3．你希望公司的客户服务部门能尽快帮助解决问题。

简述期货交易的特点及其作用。