Nancy: May I speak to Mr. Smith? Windy:Mr. Smith is not _______ now. He is at a meeting.
A. working
B. busy
C. available
D. freedom
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Nancy: Is it 223-5467? Lucy: _______________
A. Yes, what’s your name?
B. Yes. Who is speaking please?
C. Who are you?
D. You are Erie
Nancy: Hello. Is this the Chemistry Department? Lucy: ______________________
A. Yes, it is. What can I do for you?
B. Can I take a message?
C. What’s wrong?
D. Hold on, please.
Nancy: Can you put me through to 23-5531? Windy: _______________.
A moment, please. I’ll connect you.
B. I’m sorry you’ve dialed the wrong number
C. Do you want to leave a message?
D. Hold the line. I’ll see if he’s in.
Nancy: Hello. This is Sam. May I speak to Terry? Windy: I’m sorry, but she’s not here right now. ___________
A. What are you doing?
B. What can I do for you?
Can I take a message?
D. Hold the line, please.