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Wal-Mart presented little new information in its first major report on efforts to become greener, but it was enough to encourage some environmental groups to say that the world’s largest retailer is trying. The report released Thursday details dozens of sustainability programs ranging from environmental to economic development, employee health care and ethics in overseas factories where it buys goods.Most have been disclosed previously, but the 64-page report is the first comprehensive catalog of dozens of programs--from organic cotton clothes to low-energy freezer cases--adopted since Chief Executive Lee Scott set three green goals in October 2005. Those goals are to be supplied 100 percent by renewable energy, to create zero waste and to sell products that help sustain resources and the environment. Scott did not set any timelines, although there are deadlines for some of the steps along the way. Scott said in a foreword that the report shows Wal-Mart Stores Inc. is making progress, but still has work to do. He reiterated Wal-Mart’s stated theory of two years ago that reducing its environmental impact is a smart business move because it saves money and produces better products.Environmental Defense, which works with large companies including Wal-Mart to help them design and implement green plans, welcomed the report. "The company is moving in the right direction, and learning as it goes," the group said in a statement. Environmental Defense is the only green group to open an office, with two staff members, in Wal-Mart’s headquarters town of Bentonville, Arkansas, to coordinate the effort.Environmental Defense said, however, that Wal-Mart must provide more data and context in the sustainability report. For example, it said, the report lists new low-flow sinks that cut water use in some store bathrooms, but does not specify how many stores use the technology and what water use was before the installations."Our takeaway is that over the last two years, Wal-Mart has built the foundation for a robust environmental program with many innovative and potentially transformational projects," Environmental Defense said. Why is it a clever move to reduce environmental impact().
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W: Jim, thank goodness you’ve arrived. The class presentation started half an hour ago, and I was just beginning to panic.M: I’m sorry for being late, Alice. This morning has been a real mess, I didn’t think I was going to make it here at all.W: Why are you late Our presentation depends on those graphs you are holding.M: Yes, I know. I’ll tell you about it later. First, let’s see how we are doing for time. Two groups are still ahead of us, aren’t they The presentations on the rights of the consumer and the analysis of the stock market. That means I’ve got twenty minutes to sort out.W: You look cold. What happenedM: I’ve been standing outside in arctic temperatures for over an hour waiting for a bus.W: Over an hour. But I thought your apartment was only a ten minute bus ride to campus.M: In normal conditions, but the bus was delayed because of the weather, and when I stopped in a drug store to call home for a ride, the bus went by. As luck would have it there was no one at home, so I had to wait another forty-five minutes for the next bus.W: That’s Murphy’s Law, isn’t it What was it said If anything can go wrong, it will. Well, we’ve still got twenty minutes to get our wits together. What is the woman’s tone of voice when she first sees the man().
When a consumer finds that his purchase has a fault in it, what is the first thing he should doWhen a consumer finds that all itern she or he bought is broken or in some other way does not reach the standard of the manufacturer’s claim for it, the first step is to present the warranty. or any other records which might help, at the store of purchase. In most cases, this action will produce results. However, if it does not, there are various means the consumers may use to gain satisfaction.A simple and common method used by many consumers is to complain directly to the store manager. In general, the“higher, up”the consumer takes his or her complaint, the faster he or she can expect it to be tackled. In such a case, it is usually settled in the consumer’s favor, assuming he or she has a just claim.Consumers should complain in person whenever possible, but if they can not get to the place of purchase, it is acceptable to phone or write the complaint in a letter.Complaining is usually most effective when it is done politely but firmly, and especially when the consumer can demonstrate what is wrong with the itern in question. If this cannot be done, the consumer will succeed best by presenting specific information as to what is wrong, rather than by making general statements. For example, “The left speaker does not work at all and the sound coming out of the right one is unclear”is better than“this stereo does not work”.The store manager may advise the consumer to write to the manufacturer. If so, the consumer should do this, stating the complaint as politely and as firmly as possible. But if a polite complaint does not achieve the desired result, the consumer can go a stemp further. She or he can threaten to take the seller to court or report the seller to a private or public organization responsible for protecting consumers’rights. If a consumer wants a quick settlement of the problem, whom is it better to complain to ().
The autumn rains had come in with two angry storms, and Lazy River was waking up. In a week school (31) be closed for Easter vacation. Dick and Turkey planned to have a trip to the inland by boat, (32) they collected maps and statistics of the entire inland river system. Water levels down Lazy River; levels down the Namoi; along the Darling and the Murray; all were (33) their fingertips. They were very happy because now (34) , it appeared, except the joy of voyaging lay (35) them and the Southern Ocean or Central Queensland. It was clear to them (36) Australia’s early explorers had (37) a big mistake toiling overland when they (38) have opened up the continent rapidly and pleasantly with paddle and pole. It was at this stage (39) Dick’s father put his foot down. "Now listen, you chap," he said quietly. "It begins to look like a wet autumn and the river is already (40) wild. A few days’ rain or a wicked storm or two (41) it’ 11 flood. I’m not going to (42) your mother worrying herself sick about you, Dick. I know you’ re (43) on the trip but floods aren’t (44) anyone can fool with. You can go for a camp if you like, but no further (45) six miles from home; and of course you’ll camp (46) the flood level." It was (47) a blow to their inter-state dreams, (48) the boys had’ to concede, on reflection, that what their father said was reasonable. (49) they told their classmate Fred Ingleton at school on Monday about their father’s suggestion, he became suddenly cheerful. "That’s (50) my dad said, "he grinned. "Now he might let me go with you. He reckons you made a decent swimmer of me!\ 31().
W: Jim, thank goodness you’ve arrived. The class presentation started half an hour ago, and I was just beginning to panic.M: I’m sorry for being late, Alice. This morning has been a real mess, I didn’t think I was going to make it here at all.W: Why are you late Our presentation depends on those graphs you are holding.M: Yes, I know. I’ll tell you about it later. First, let’s see how we are doing for time. Two groups are still ahead of us, aren’t they The presentations on the rights of the consumer and the analysis of the stock market. That means I’ve got twenty minutes to sort out.W: You look cold. What happenedM: I’ve been standing outside in arctic temperatures for over an hour waiting for a bus.W: Over an hour. But I thought your apartment was only a ten minute bus ride to campus.M: In normal conditions, but the bus was delayed because of the weather, and when I stopped in a drug store to call home for a ride, the bus went by. As luck would have it there was no one at home, so I had to wait another forty-five minutes for the next bus.W: That’s Murphy’s Law, isn’t it What was it said If anything can go wrong, it will. Well, we’ve still got twenty minutes to get our wits together. What are the students doing when the man arrives in class().
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