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Any errors in the articles should be reported to the editing department ______ so corrections can be made before the newsletter is published.

A. prompt
B. promptly
C. prompted
D. prompting

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Humans not only love eating ice cream, they enjoy (1)_____ it to their pets. Market studies show that two thirds of all dog owners give ice cream to the dogs. (2)_____, says William Tyznik, an expert in animal nutrition at Ohio State University, ice cream is not good for dogs. "It has milk sugar in it," he says, "which dogs cannot (3)_____ very well." (4)_____ by that knowledge but aware of the desire of dog owners to (5)_____ their companions, Tyznik invented a new frozen treat for dogs that, he says, is more nutritious than ice cream—and as much (6)_____ to eat. The product, called Frosty Paws, is made of a liquid byproduct of cheese and milk with the sugar (7)_____. Frosty Paws also contains refined soy flour, water, vegetable oil, vitamins and minerals. It (8)_____ Tyznik, who has also invented a horse food (called Tizwhiz) and (9)_____ dog food (named Tizbits), three years to (10)_____ the Frosty Paws formulas, and two (11)_____ to commercialize it. After losing $25,000 trying to market the invention himself, Tyznik sold the rights to Associated Ice Cream of Westerville, Ohio, which makes the product and (12)_____ it in cups. Tyznik claims that Frosty Paws has been tested (13)_____ and that "dogs love it". Of 1,400 dogs that have been (14)_____ the product, he says, 89 percent took it on the first (15)_____. Three out of four (16)_____ it to Milk-Bone or sausages. The product, which will be (17)_____ in the ice cream section of supermarkets, comes in (18)_____ of three or four cups, costing about $1.79. What would happen (19)_____ a human should mistake Frosty Paws for real ice cream Nothing, says Tyznik. It"s (20)_____, but frankly, he says, it won"t taste very good.

A. giving
B. feeding
C. sharing
D. buying

To: Seo Yeon Lee<slee@membermail.com>From: Mike Turner<mturner@jackson.com>Re: WelcomeDear Ms. Lee,Welcome to our company. During your stay here in Jackson City, learning English will be essential to making your life easier. We have ______ programs available to you.First, the company offers free morning classes for employees. The classes are very ______, so there may be a waiting list. Family members are not eligible to enroll in these classes.Additionally, you can take night classes at any of three local colleges. The company will ______ 50% of the cost for you and your immediate family. We can also provide you a list of private tutors. You would have to pay full cost for this service. Should you have any questions, please contact me at (056) 525-5252.

A. impressed
B. proficient
C. expensive
D. popular

The growth of cell phone users in the U.S. has tapered off from the breakneck pace of 50% annually in the late 1990s to what analysts project will be a 15% to 20% rise in 2002, and no more than that in 2003. To some extent, numerous surveys have found, slower growth in demand reflects consumer disillusionment with just about every aspect of cell-phone service—its reliability, quality, and notorious customer service. The cooling off in demand threatens to cascade through the industry: The big six U.S. cell-phone carriers—Verizon Wireless, Cingular Wireless, AT&T Wireless, Sprint PCS, Voice Stream, and Nextel Communications—are engaged in a fierce price war that imperils their timetables for becoming profitable, not to mention their efforts to whittle down their mountains of debt. As the carriers have begun to cut costs wireless equipment makers—companies such as Lucent, Nokia, and Ericsson have been left with a market that"s bound to be smaller than they had anticipated. Handset makers have been insulated so far, but they, too face a nagging uncertainty. They"ll soon introduce advanced phones to the U.S. market that will run on the new networks the carriers are starting up over the next year or two. But the question then will be: Will Americans embrace these snazzy data features and their higher costs—with the wild enthusiasm that Europeans and Asians have Long before the outcome in clear, the industry will have to adopt a new mind-set. "In the old days, it was all about connectivity." says Andrew Cole, an analyst with wireless consultancy Adventist. Build the network, and customers will come. From now on, the stakes will be higher. The new mantra: Please customers, or you may not survive. To work their way out of this box, the carriers are spending huge sums to address the problem. Much of Sprint PCS"s $3.4 billion in capital outlays this year will be for new stations. And in fact, the new high-speed, high-capacity nationwide networks due to roll out later this year should help ease the calling capacity crunch that has caused many consumer complaints. In the meantime, some companies are using better training and organization to keep customers happy. The nation"s largest rural operator, Alltel (AT), recently reorganized its call centers so that a customer"s query goes to the first operator who"s available anywhere in the country, instead of the first one available in the customer"s home area. That should cut waiting time to one minute from three to five minutes previously. What is the text mainly about

A. The bad service in the U.S. cell-phone industry.
B. The crisis in the U.S. cell phone industry.
C. The conflicts among cell-phone companies in the U.S.
D. The price of the U.S. cell-phone industry.

Our TCS radio is among the best products that meet our customers" needs. This fully portable radio gives you ______ access to news, sports, music and more.To use your radio, insert the batteries provided or plug it in with the included AC adaptor. This radio is incredibly powerful for its size. You can order accessories, ______ headphones, speakers, and carrying cases by consulting our Web site to locate outlets ______ sell our products. We also recommend turning in the enclosed product registration card, which will guarantee you one year of free service.

A. that
B. whose
C. what
D. where

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