1. Fortunately, we have one standard room ____________ for those two days. Which word is missing according to the video?
A. reliable
B. fit
C. available
D. free
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I would like to ____________ it for two more nights. Which of the following words is most suitable if the client wants to stay for two more nights?
A. live
B. postpone
C. extend
D. upgrade
There's no __________________ because you've cancelled within our 48-hour ____________.
A. cancellation deadline, cancellation period
B. cancellation charge, cancellation period
C. cancellation deadline, cancellation charge
D. cancellation charge, cancellation deadline.
I'd like to cancel my reservation. Of course. Could you tell me your name and the _______________, please?
A. flight number
B. reservation number
C. room number
D. credit card number
If a hotel guest wants to settle his bill, which ways of payment could be used?
A. cash
B. credit card
C. traveler's cheque
D. mobile payment