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4. With our Self Help System, you can quickly find answers to common questions and resolve common customer service issues.

A. 通过我们的自我救助系统,你可以及时发现问题,提出解决方案,并解决客户服务问题。
B. 如果你使用我们的自动系统,你就能轻易地找到问题的症结所在,这样可能提高服务质量。
C. 用我们的自助系统,你可以快速找到常见问题的答案,并且可以解决常见的客户服务问题。

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3. Online banking offers many advantages like accessing funds 24 hours a day or saving time by making fewer trips to the bank.

A. 网上银行提供了许多便利,24小时资金开放,减少了去银行的次数,使得业务办理更加快捷。
B. 网上银行提供了许多便利,如可以每天24小时办理资金业务,或减少了去银行的次数,节省了时间。
C. 尽管实体银行比网上银行安全,但是它无法提供全天候的服务,而且办理业务所花的时间更多。

2. In spite of repeated assurances that the products are safe, it seems that the sales will not increase within a short time.

A. 尽管一再保证这些产品是安全的,但销售量似乎在短期内不会增加。
B. 虽然产品的性价比非常高,但其市场占有率似乎没有进一步提高。
C. 即使这些产品被证明是安全的,但销售量似乎任何时候都增加不了。

5. If you don't sign up on the billboard, you ________.

A. can't go to the computer lab
B. can seldom use the computer
C. can only go to the lab regularly
D. can never use the computer

4. According to the article, travelling may be difficult when ________.

A. you have to make many reservations
B. something has gone wrong with your car
C. nobody wants to go with you
D. the weather is terribly bad

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