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We all know that we should take better care of ourselves, relax more, and have more fun at work (and elsewhere, as well) , but it’s easy to overlook the opportunities to do just that be cause of the daily work priorities that consume our lives. Here are some ideas for learning to take action in your work life.

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June 15, 2007Dear Sir,Your shipment of twelve thousand "Smart" watches was received by our company this morning. However, we wish to make a number of complaints concerning the serious delay in delivery and your failure to carry out our instructions with regard to this order.Late delivery of the goods has caused us to disappoint several of our most valued customers.The second complaint concerns the mismatch in color between the watches we ordered and those delivered.As a result of the above problems, therefore, we feel that the most suitable course of action is to return to you unpaid any of the goods considered unsatisfactory. We look forward to your prompt reply.Yours sincerely,Marks SwiftManaging Director,Johnson & Sons Ltd.There are (1) "Smart" watched in the shipment.This letter of complaint concerns the serious (2) and the mismatch (3) .Later delivery caused the disappointment of several (4) .Those watches will be returned to the seller (5) . 2（）

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请设计初中《信息与信息技术》一课的说课稿。

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Conversation 2 What does the man want（）

A. To check into the hotel.
B. To have a word with the manager.
C. To have a room with a bath.
D. To have his hair cut.

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Why can’t the woman give the man directions（）

A. She doesn’t understand the man’s words.
B. She has never taken the bus before.
C. She has never heard of the university.
D. She is not familiar with the place.

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