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Questions 19 to 22 are based on the conversation you have just heard.19-22M: Hi, Ashley, how is your research going on It’s complicated.W: It is OK. I referred to so many literatures.M: I also did that, but I still cannot focus on the main point of my research.W: Don’t worry. Let’s try. People nowadays are faced with a work- related problem.M: So you mean workplace friendships are like a double- edged sword.W: That’s true, although the benefits of a friendly workplace can be really positive.M: What is the other side of the coinW: Well, organizations should be aware of the potential difficulties and how to manage friendships at work.M: I take for granted the leaders of the organizations would be so happy to see such friendly working atmospheres.W: According to the study and data, many people were concerned about going "softer" with their friends and being expected to treat them with special privileges.M: Yes, I understand in this way people naturally want to make their friends feel special.W: Actually, this conflicts with organizational practices or norms of fairness and equality. Then tension would be created in the relationship.M: Oh, it sounds like a dilemma. Workplace friendship is favored by people; however, new problems come into being.W: Absolutely, it is really difficult for the organizations to try to provide friendly environments and encourage workplace friendships, and at the same time they should have policies in place to manage potential difficulties.M: I see. Your analysis is logical. Thank you for helping me.W: You are welcome. Which of the following is correct about the workplace friendship()

A. It is positive.
B. It is negative.
C. It has two sides.
D. The friendship has nothing to do with the workplace.

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Passage TwoQuestions 29 to 31 are based on the passage you have just heard.29-31In America, self-improvement is a national pastime. Every year, more and more Americans spend their leisure time trying to improve themselves one way or another.One popular form of self-improvement is the search for physical fitness. Thousands of Americans who never exercised are now out on the streets jogging in fashionable running suits and expensive sneakers. They boast of how many miles they run each day and of how many pounds they lose each week. Others are turning to swimming, tennis, dance, and the martial arts to improve their physical fitness.Instead of running around the park in the morning or evening, other Americans are studying yoga or are meditating quietly in their homes. They are seeking to improve themselves by finding peace and tranquility.Adult education is another form of self-improvement. After a hard day’s work, many Americans take evening courses at a local high school or college. There they can study a variety of subjects. Often these people are preparing to return to the job market or trying to qualify themselves for better jobs. A mother busy raising her children might attend night school to learn secretarial skills. A secretary might return to study accounting. Some retired people go back for the education they missed at an earlier age. Where do many Americans go for adult education()

A. The job market.
B. Their former schools.
C. Good schools.
D. The local high school or colleges.

Questions 23 to 25 are based on the conversation you have just heard.23-25W: Hi, Mike, do you have a minute to spareM: Yes, Sherry, how can I help youW: Well, I have been getting noisy music coming from your apartment and it is always there from 9 o’clock to 12 o’clock in the evening when I am trying to study. Is it possible to turn down and contain your noise to your apartmentM: Oh, I’m sorry about that. I hadn’t been back to my apartment for two weeks and in fact, I just got back today. It must be Jimmy, my new roommate. I forgot to tell him how thin the walls are around here, so it may be my fault.W: I realize that. Could you have a word with that guy Jimmy and get him to lower the volume, for it is really disturbing It’s not that I don’t enjoy that kind of music. It’s just that.., well you know how it is around this time of the year with midterms and everything.M: No problem. And I tell you that I won’t even mention that it was you who complained.W: Well, Mike, I appreciate it, but I’m afraid that this is not the only issue I have to bring up. Jimmy is also taking up two parking places in the parking lot. As you know, we are kind of short on parking spaces here.M: Really, I didn’t know that! That’s selfish of him to do so. Well, Sherry, I’ll give him piece of my mind tonight.W: I just hope you can settle things peacefully. I don’t want to be the villain causing you guys to have a stir up.M: Oh, don’t worry. Yeah, it’s not like it’s the most pleasant thing to do and it is not what I want to do, but I want to set the rules clear.W: That’s very kind of you. What will the man do tonight()

A. Turn down the music.
B. Talk with Jimmy.
C. Design rules.
D. Fight with Jimmy.

Questions 19 to 22 are based on the conversation you have just heard.19-22M: Hi, Ashley, how is your research going on It’s complicated.W: It is OK. I referred to so many literatures.M: I also did that, but I still cannot focus on the main point of my research.W: Don’t worry. Let’s try. People nowadays are faced with a work- related problem.M: So you mean workplace friendships are like a double- edged sword.W: That’s true, although the benefits of a friendly workplace can be really positive.M: What is the other side of the coinW: Well, organizations should be aware of the potential difficulties and how to manage friendships at work.M: I take for granted the leaders of the organizations would be so happy to see such friendly working atmospheres.W: According to the study and data, many people were concerned about going "softer" with their friends and being expected to treat them with special privileges.M: Yes, I understand in this way people naturally want to make their friends feel special.W: Actually, this conflicts with organizational practices or norms of fairness and equality. Then tension would be created in the relationship.M: Oh, it sounds like a dilemma. Workplace friendship is favored by people; however, new problems come into being.W: Absolutely, it is really difficult for the organizations to try to provide friendly environments and encourage workplace friendships, and at the same time they should have policies in place to manage potential difficulties.M: I see. Your analysis is logical. Thank you for helping me.W: You are welcome. What can be inferred from the conversation()

A. It is difficult to have friendship in the workplace.
B. It is difficult to have friendly environment in the organizations.
C. The organizations are facing the dilemma: creating a friendly workplace and having policies.
D. It is hard to set policies in organizations.

Passage ThreeQuestions 32 to 35 are based on the passage you have just heard.32-35London taxi drivers know the capital like the back of their hands. No matter how small or indistinct the street is, the driver will be able to get you there without any trouble. The reason London taxi drivers are so efficient is that they all have gone through a very tough training period to get special taxi driving license. During this period, which can take two to four years, the would-be taxi driver has to learn the most direct route to every single road and to every important building in London. To achieve this, most learners go around the city on small motor- bikes practicing how to move to and from different points of the city. Learner taxi drivers are tested several times during the training period by government officers. The exams are terrible experience. The officers ask you "How do you get from Birmingham palace to the Tower of London" and you have to take them there in the direct line. When you get to the tower, they won’t say "well done ’. They quickly move on to the next question. After five or six questions, they will just say "See you in two months’ time." and then you know the exam is over. Learner drivers are not al lowed to work and earn money as drivers. There fore, many of them keep their previous jobs until they have obtained the license. The training can cost quite a lot, because learners have to pay for their own expenses on the tests and the medical exam. How long will a would-be driber get special taxi driving license()

A. Two years.
B. Four years.
C. Three years.
D. Two to four years.

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