题目内容
听力原文：W: I'd rather have a two-storey house. There are so many bungalows nowadays. I think ninny of them are ugly. I hate the idea of sleeping on the ground floor.
M: Not all bungalows are ugly. I've designed some that are quite attractive. At least I think so.
Q: What is the probable relationship between the two speakers？
(17)
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听力原文：W: What's that red light for？ It's flashing on and off.
M: Oh no! We're nearly out of petrol. There's probably only a cupful left in the tank.
Q: What are the two speakers doing？
(13)
Power seekers strive hard to 【C5】______ positions where they can 【C6】______ authority 【C7】______ large numbers of people.
Individual performers who lack this 【C8】______ are not likely to 【C9】______ far up the managerial ladder. They usually scorn company politics and 【C10】______ their energies to other types of activities. The power 【C11】______ is part of management, and it is played best by those who enjoy it 【C12】______ .
One of the least rational 【C13】______ of business organizations is that of 【C14】______ managers who have a 【C15】______ need to exercise authority, and then teaching them that authoritative 【C16】______ are wrong and that they should be consultative or participative. It is a serious mistake to teach managers that they should 【C17】______ styles that are inconsistent 【C18】______ their unique personalities. Yet this is precisely what a large number of business organizations are doing; and it explains, 【C19】______, why their management development programs are not 【C20】______ .
【C1】
A．She'd like to take more responsibility.B．She'd like to pass the customer on to her b
W: Fine.
M: How do you feel about your work in your first full year in the company？
W: Well, the job is exactly as it was advertised in the paper, so there have been no surprises. I like dealing with customers and 1 don't mind answering the phones and preparing invoices. Sometimes it's a bit boring to type long price lists, but someone has to do it.
M: That's true. Does anything make your job difficult？
W: The computer. To begin with, I was slow because I didn't know the program, but now I get annoyed when the computer just stops working for no reason. I think the computers are too old for our software and we need some new machines.
M: Is there anything else you would like to change？
W: Let me see. I'd like the manager to issue credit notes without having to ask you first. You're often away on business and sometimes customers ring up with a complaint. And if we can't contact you, then we can't deal with the complaint properly.
M: Yes, but some of our customers always find something wrong and try to get a credit note with every order. You can't believe everything they say. What about your objectives for the future？
W: Well, I need to get to know the customers better and try to make fewer mistakes. But I think the most important thing is to broaden my product knowledge, so I can help when customers make enquiries.
M: Don't worry, you'll learn all that in time.
(27)
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